To ask the Secretary of State for the Home Department what the (a) cost per operator and (b) total cost was to each police force of training emergency telephone operators in each of the last 10 years. (139484)

This information is not held centrally and could be obtained only at disproportionate cost.

To ask the Secretary of State for the Home Department how much was spent by police forces on outside consultants to provide customer service training to emergency telephone operators in each of the last 10 years. (139485)

This information is not held centrally and could be obtained only at disproportionate cost.