[holding answer 23 May 2007]: Data relating to emergency (999) calls are being collated by the Home Office for the first time this year. Data will be gathered on a quarterly basis as part of an Annual Data Requirement. At present, there are no plans to collate at a national level data relating to non-emergency calls.
The National Call Handling Standards were agreed by ACPO in November 2006. An implementation review is being undertaken by the National Policing Improvement Agency with a target completion date of November 2007.