Difficulties with catering deliveries cannot directly and definitively be attributed to the introduction of the shared service centre. As such there are no comprehensive central records that detail them exhaustively and compiling such a record would be prohibitively expensive.
The total cost of the shared service centre project is £84.8 million. This excludes capital costs and ongoing running costs.
Purchasing from local suppliers on an ad hoc basis is a recognised and legitimate contingency measure when failures are experienced in the main supply chain for foodstuff. For example, recent difficulties getting the bulk supply of long-grain rice from North America has caused the Prison Service to purchase existing stocks from local suppliers.