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Post Offices

Volume 461: debated on Friday 15 June 2007

To ask the Secretary of State for Trade and Industry what assessment he has made of the performance of Crown Post Offices transferred to the private sector in (a) England and (b) Worcestershire; and if he will make a statement. (138700)

None. Operational matters are the direct responsibility of the company’s management.

However, results of Post Office Ltd’s customer surveys from the six pilot franchises to WH Smith last year are overwhelmingly positive. The majority of customers welcome the pleasant environment, excellent levels of customer service, convenient locations and extended opening hours.