Digital UK is in regular contact with the editorial team and management at Border TV. Border TV offers a vital local service to viewers in the region, and Digital UK's regional manager for the Border TV region, John Askew, regularly appears on local news programmes to explain to viewers what they can practically do to prepare their homes for the switch.
In addition, the local news features a regular programme entitled “Ask Tim” whereby viewers send in their questions to the presenter who answers them on air. The digital TV switchover is regularly featured as a topic on “Ask Tim” and this is largely down to the ongoing and constructive relationship between Digital UK and Border Television.