Pension Credit: Telephone Services

To ask the Secretary of State for Work and Pensions how many requests for pension scheme tracking the Pension Tracking Service of the Pension Service received on telephone number 0845 6002 537 in each month since the service has been offered. (138041)

The information is in the following table.

The Pensions Tracing Service started to provide a telephone tracing application service from June 2006.

*Number of requests to the Pensions Tracing Service telephone number each month since June 2006*
	Telephone requests
2006
June	746
July	925
August	829
September	924
October	862
November	949
December	504

2007
January	1,142
February	1,314
March	1,301
Note: Applications received via the telephone service typically represent around 25 per cent. of the volume of applications per month. Source: Information generated from the Pension Tracing IT system

Volume 461: debated on Tuesday 19 June 2007