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Departments: Postal Services

Volume 461: debated on Thursday 21 June 2007

To ask the Secretary of State for Work and Pensions what the reasons were for the decision to move his Department’s post opening and distribution services in Kent from Haden Building Management to the Royal Mail. (141430)

The decision to move the Department’s post opening and distribution services in Kent from Haden Building Management to the Royal Mail was a consequence of DWP’s review of office services, which includes post opening. This review concluded that the Department would make considerable operational benefits, provide significant cost savings and greater value for money to the Department and the taxpayer, by moving a new operating methodology by means of a single national contract.

Following competition, Haden Building Management won the contract to deliver the entire Department’s office services requirements from 1 March 2007. Royal Mail is a subcontractor to Haden, opening post at Royal Mail centres, in secure mail opening units.