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HM Revenue and Customs: Job Satisfaction

Volume 462: debated on Wednesday 27 June 2007

To ask the Chancellor of the Exchequer what assessment he has made of the morale of (a) tax credits staff and (b) all HM Revenue and Customs staff in (i) November 2006, (ii) May 2006, (iii) November 2005 and (iv) May 2005; what assessment he has made of trends in morale; and if he will make a statement. (144865)

HMRC takes the morale and well-being of its staff very seriously. It conducts a staff survey twice a year, which questions a sample of all staff.

Results for surveys conducted in May and November 2005 and 2006 are published on the HMRC Internet at