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Central Office of Information

Volume 462: debated on Thursday 28 June 2007

I have set the Central Office of Information the following targets for 2007-08:

Financial:

To break even, taking one year with another.

Efficiency:

To achieve a 2.5 per cent. reduction in the unit costs of output.

Quality:

Customer satisfaction index score of 8.25 (out of 10)

96 per cent. scores of six or more

A 10 per cent. increase on the 2006-07 audited response rate.