The VOA’s existing electronic image management system “Digital Photography” was implemented in 2004.
Prior to postponement of the council tax revaluation in England, announced in September 2005, expenditure on developing the Valuation Office Agency's (VOA’s) automated valuation model (AVM) amounted to some £10 million. Since that time approximately £3.2 million has been spent by the VOA on consultancy and IT development, hardware and support costs associated with securing the investment in the AVM. This will allow the AVM to be used as a support for the Agency's day-to-day work, including maintenance of council tax valuation lists. Staffing costs since postponement associated with developing and maintaining the AVM are not recorded separately.