The number of individual conciliation claims handled by ACAS during the five years up to 2006-07 is as follows:
Region 2002-03 2003-04 2004-05 2005-06 2006-07 Five-year total London 15,109 15,214 12,435 33,001 8,905 84,664 South and East 10,414 10,666 8,473 8,094 9,965 47,612 East of England 7,355 7,442 5,804 5,100 5,126 30,827 East Midlands 6,090 7,493 5,224 6,105 6,864 31,776 West Midlands 7,977 8,724 6,662 9,670 7,100 40,133 North East 5,294 5,928 9,120 8,349 9,006 37,697 Yorkshire and Humber 8,015 9,202 7,110 7,887 8,081 40,295 North West 14,310 15,932 11,783 15,445 12,521 69,991 Scotland 9,309 10,366 7,138 8,379 7,703 42,895 South West 5,815 6,888 5,035 4,543 5,248 27,529 Wales 4,765 4,704 3,049 3,139 3,520 19,177 Total, all regions 94,453 102,559 81,833 109,712 84,039 472,596
The number of people employed by ACAS as of June 2007 is as follows:
ACAS region Total number of employees London 88 Midlands and Eastern 152 North West 96 Northern 110 Scotland 49 Wales, South West and the South 139 ACAS National (Head Office) 141 Total 775
ACAS operates in all of the regional development agency regions in England. It also operates in Scotland and Wales but does not cover Northern Ireland.