The total number of all types of complaint including staff behaviour made each year is published in the annual reports of HM Revenue and Customs, previously HM Customs and Excise. Centrally held records do not provide the further detail requested.
The total number of all types of complaint including staff behaviour made each year is published in the annual reports of HM Revenue and Customs, previously HM Customs and Excise. Centrally held records do not provide the further detail requested.