BERR continues to work with the industry, OFGEM, Energywatch and the voluntary sector to ensure that fuel poor households are aware of, and take advantage of, the significant reductions that can be made in energy bills by transferring supplier, using the cheapest and simplest payment methods, installing energy efficiency measures and accessing Government and industry social and fuel poverty programmes.
In the Energy White Paper, we welcomed initiatives announced by energy companies that help their vulnerable customers to cope with high prices, and we continue to encourage more companies to take action in this area. We see the provision of assistance to help their most vulnerable customers as a key part of each company's corporate social responsibility programmes, and will be looking for each company to put in place a proportional programme of assistance.