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Social Security Benefits: Highland Council

Volume 463: debated on Wednesday 12 September 2007

To ask the Secretary of State for Work and Pensions pursuant to the answer of 16 April 2007, Official Report, column 255W, on social security benefits: Highland council, what information has been gathered by the two postholders; and what evaluation has been carried out of the two posts. (155187)

The information gathered by the two postholders is in the following table.

The Highland Council Partnership Fund Project: April 2005 to March 2007

Project activities/outputs

Project activities

Mail shots issued

5,117

Number of claim forms sent out

501

Visits/meetings undertaken

509

Surgeries/presentations held

104

Attendees at surgeries/presentations

1,656

Telephone calls made to clients

772

Telephone calls received from clients

1,086

Benefit checks undertaken

603

Referrals received

404

Project outputs

Pension credit applications made

91

Attendance allowance applications made

66

Disability living allowance applications made

100

Council tax benefit applications made

155

Housing benefit applications made

86

Carer's allowance applications made

43

Total benefit applications

541

Benefit referrals made to the Pension Service

7

Benefit referrals made to other agencies

8

Service referrals made to other agencies

7

Total referrals made

22

Note:

The table details work undertaken by Highland council on behalf of the Pension Service.

Source:

Highland Council Management Information Return to the Pension Service.

No specific evaluation was conducted of the two posts within Highland council. However, a full evaluation of the Partnership Fund initiatives has been undertaken, and this report was published on 21 June 2007.

The evaluation report entitled: “Helping Older People Engage With Benefits and Service: An Evaluation of the Partnership Fund” does not present information on an individual project basis; this is due to the way it was thematically analysed to ensure anonymity of respondents.