In the academic year 2006-07 the Student Loans Company responded to 189 complaints about loan payment delay.
The number of complaints received specifically from graduates is not available. The total number of new complaints registered by the Student Loans Company from all sources, including customers prior to and after graduation, and third parties, is as follows:
Number April 2004 to March 2005 1,417 April 2005 to March 2006 1,451 April 2006 to March 2007 1,818 April 2007 to date 933
The aforementioned figures represent less than 0.05 per cent. of the SLC’s customer base.