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Claims Management Services

Volume 464: debated on Tuesday 9 October 2007

To ask the Secretary of State for Justice which claims handlers have been registered by the Claims Management Regulator. (155592)

As at 4 October 2007, 1,476 businesses have been authorised to provide a regulated claims management service in at least one of the regulated sectors which include personal injury, employment, financial services and products, criminal injuries compensation and industrial injuries disablement benefit. Names and addresses of authorised businesses are listed on the claims management website at www.claimsregulation.gov.uk under the authorised business search tab. This register is updated daily.

To ask the Secretary of State for Justice what guidance is provided by the Claims Management Regulator to providers of claims management services on levels of fees charged for the accessing of consumer files. (155593)

The Claims Management Regulator has not provided any specific guidance to authorised businesses on the level of fees charged for accessing consumer files. It is a mandatory condition of authorisation that authorised businesses comply with the Rules of Conduct. These specifically require a business to "ensure all information given to a client is clear, transparent, fair and not misleading". If a claims business has a contractual relationship with a client then it must specify "any charge the business makes".

To ask the Secretary of State for Justice how many meetings have taken place between the Claims Management Regulator and the Law Society since April. (155594)

Since April the Claims Management Regulator has met the Law Society once, the Solicitors Regulation Authority three times and the Legal Complaints Service once. The Law Society and the Solicitors Regulation Authority are also members of the Regulatory Consultative Group on Claims Management which has met three times since April. There have been numerous other types of communications with these organisations since April.

To ask the Secretary of State for Justice what communications have taken place between the Claims Management Regulator and the Serious Fraud Office since April. (155597)

There have been no communications between the Claims Management Regulator and the Serious Fraud Office since April. As necessary the Regulator has communicated with other law enforcement agencies including various police forces and the Serious Organised Crime Agency.