Statistics for HMRC's Customs Confidential Hotline are unavailable for the years 2000 to 2002. They are held for 2003 onwards and are:
Calls received 2003 29,581 2004 23,728 2005 31,389 2006 37,950 2007 (to end of July) 22,309
2007 (to end of July)
It is not possible to identify the number of charges resulting from these calls. Prosecution is one among a range of options that HMRC may take in relation to intelligence derived from Customs Confidential. In cases that lead to prosecution the intelligence received through Customs Confidential may be a small part only of that used during the course of the investigation.