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Revenue and Customs: Telephone Services

Volume 464: debated on Tuesday 9 October 2007

To ask the Chancellor of the Exchequer how many calls were received to the confidential hotline Customs Confidential in each year since 2000; how many resulted in charges being issued; and if he will make a statement. (154491)

Statistics for HMRC's Customs Confidential Hotline are unavailable for the years 2000 to 2002. They are held for 2003 onwards and are:

Calls received

2003

29,581

2004

23,728

2005

31,389

2006

37,950

2007 (to end of July)

22,309

It is not possible to identify the number of charges resulting from these calls. Prosecution is one among a range of options that HMRC may take in relation to intelligence derived from Customs Confidential. In cases that lead to prosecution the intelligence received through Customs Confidential may be a small part only of that used during the course of the investigation.