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Refreshment Department: Consultants

Volume 464: debated on Wednesday 10 October 2007

To ask the hon. Member for North Devon, representing the House of Commons Commission what the cost will be to the House of Commons Refreshment Department of the research being undertaken by the Russell Partnership. (153627)

The Russell Partnership is currently undertaking two research projects for the House of Commons Refreshment Department:

an operational and financial benchmarking review of catering and retail services; and,

customer research to provide qualitative input for the benchmarking review.

Further to my reply to the hon. Member for Hammersmith and Fulham (Mr. Hands) on 26 June 2007, Official Report, column 658W, the tendered price to interview a sample of around 35 MPs and to conduct a survey among staff of the House and Members' staff was £6,950. The cost of the benchmarking review will be up to £26,250.

Both contracts were awarded following competitive tendering exercises under the House of Commons consultancy framework agreement. The research is being carried out in response to recommendations made by the Administration Committee in their report on Refreshment Department Services (HC 733) published on 14 February 2006.