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Local Authorities: Audit Commission

Volume 464: debated on Monday 15 October 2007

To ask the Secretary of State for Communities and Local Government if she will list the indicators which the Audit Commission collects from local authorities. (155677)

This is an operational matter for the Audit Commission and I will ask the Chief Executive of the Audit Commission to write to the hon. Member directly.

Letter from Steve Bundred, dated 4 October 2007:

I am writing in response to your parliamentary question asking for a list of the performance indicators collected from local authorities by the Audit Commission.

Although we do have powers to specify performance indicators, we have not used these powers for several years.

However, you will be aware that the Government, through the Department for Communities and Local Government, specifies the Best Value Performance Indicators (BVPIs). The Commission collects this information on its behalf and analyses the data.

The attached spreadsheet shows the data returns we collect from councils. As you will see, some indicators have several sub parts and each of this has a data return. In summary we collect:

116 returns for Best Value Performance Indicators (BVPI) directly from local authorities via our electronic data collection system (EDC);

35 data items for BVPIs directly from government departments/national agencies as these are part of other returns such as the Performance Assessment Framework for social care; and

27 user satisfaction indicators which are generated by surveys carried out every three years, the last one being 2006/07, Authorities submit the survey responses via a website.

A copy of this letter will be placed in the House of Commons Library.

PI Ref

Description

Service area

BV 10

Percentage of non-domestic rates collected

Corporate Health1

BV 100

Temporary Road Closure

Transport1

BV 102

Passenger Journeys on Buses

Transport1

BV 106

Percentage of new homes on previously developed land

Planning1

BV 109a

Percentage of major planning applications within 13 weeks

Planning2

BV 109b

Percentage of minor planning applications within 8 weeks

Planning2

BV 109c

Percentage of other planning applications within 8 weeks

Planning2

BV 11a

Percentage of top 5 per cent. earners that are women

Corporate Health1

BV 11b

Percentage of top 5 per cent. earners from black and minority ethnic communities

Corporate Health1

BV 11c

Top 5 per cent. of earners that have a disability

Corporate Health1

BV 12

Number of working days lost due to sickness absence

Corporate Health1

BV 126

Domestic burglaries per 1,000 households

Community Safety1

BV 127a

Violent crime per 1,000 population

Community Safety1

BV 127b

Robberies per 1,000 population

Community Safety1

BV 128

Vehicle crimes per 1000 population

Community Safety1

BV 14

Percentage of early retirements

Corporate Health1

BV 15

Percentage of ill health retirements

Corporate Health1

BV 156

Percentage of buildings accessible for disabled people

Corporate Health1

BV 161

Employment, Education and Training for Care Leavers

Health and social care - Children2

BV 162

Reviews of Child Protection Cases

Health and social care - Children2

BV 163

Adoptions of Children Looked After

Health and social care - Children2

BV 164

Commission for Racial Equality's code of practice in rented housing

Housing1

BV 165

Pedestrian crossings with facilities for disabled people

Transport1

BV 166a

Environmental health checklist of best practice

Environmental Health and Trading Standards1

BV 166b

Trading standards checklist of best practice

Environmental Health and Trading Standards1

BV 16a

Percentage of disabled employees

Corporate Health1

BV 16b

Percentage of economically active disabled community population

Corporate Health1

BV 170a

Visits To and Use Of Museums and Galleries: all visits

Culture and Related Services1

BV 170b

Visits to and Use of Museums and Galleries: visits in person

Culture and Related Services1

BV 170c

Visits to and Use of Museums and Galleries: school groups

Culture and Related Services1

BV 174

Racial incidents per 100000 population

Community Safety1

BV 175

Racial incidents with further action

Community Safety1

BV 178

Footpaths and Rights of Way Easy to Use by Public

Transport1

BV 17a

Percentage of black and ethnic minority employees

Corporate Health1

BV 17b

Percentage of economically active minority ethnic community population

Corporate Health1

BV 181a

KS3 English Performance

Education1

BV 181b

KS3 Mathematics Performance

Education1

BV 181c

KS3 Science Performance

Education1

BV 181d

KS3 ICT Performance

Education1

BV 183a

Average length of Stay in bed and breakfast accommodation

Homelessness1

BV 183b

Average length of stay in hostel accommodation

Homelessness1

BV 184a

Proportion of LA homes which were non-decent

Housing1

BV 184b

Percentage change in the proportion of non decent homes

Housing1

BV 187

Condition of Surface Footway

Transport1

BV 194a

Key Stage Two Performance (English): Level 5

Education1

BV 194b

KS2 Mathematics Performance

Education1

BV 195

Acceptable Waiting

Health and social care - Adults2

BV 196

Acceptable Waiting Time for Care Packages

Health and social care - Adults2

BV 197

Teenage Pregnancies

Health and social care - Children2

BV 198

Drug-Users in Treatment

Health and Social Care - Adults2

BV 199a

Local Street and Environmental Cleanliness – Litter and Detritus

Environment1

BV 199b

Local Street and Environmental Cleanliness - Graffiti

Environment1

BV 199c

Local Street and Environmental Cleanliness - Fly-posting

Environment1

BV 199d

Local Street and Environmental Cleanliness - Fly-tipping

Environment2

BV 200a

Plan-making: Development Plan

Planning1

BV 200b

Plan-making: Milestones

Planning1

BV 200c

Plan-making: Monitoring Report

Planning1

BV 201

Direct Payments of Benefits

Health and social care - Adults2

BV 202

Number of people sleeping rough on a single night

Homelessness1

BV 203

The percentage change in average number of families in temporary accommodation

Homelessness1

BV 204

The percentage of appeals allowed against the authorities decision to refuse planning applications

Planning1

BV 205

Quality of service checklist

Planning1

BV 212

Average time taken to re-let council dwellings

Housing1

BV 213

Number of homelessness cases prevented

Homelessness1

BV 214

Repeat homelessness

Homelessness1

BV 215a

Rectification of street lighting faults (non-DNO)

Transport1

BV 215b

Rectification of street lighting faults (DNO)

Transport1

BV 216a

Identifying contaminated land

Environmental Health and Trading Standards1

BV 216b

Information on contaminated land

Environmental Health and Trading Standards1

BV 217

Pollution control improvements

Environmental Health and Trading Standards1

BV 218a

Abandoned vehicles (investigation)

Environmental Health and Trading Standards1

BV 218b

Abandoned vehicles (removal)

Environmental Health and Trading Standards1

BV 219a

Conservation areas - number

Culture and Related Services1

BV 219b

Conservation areas - character appraisals

Culture and Related Services1

BV 219c

Conservation areas - management plans

Culture and Related Services1

BV 220

Public library service standards checklist

Culture and Related Services2

BV 221a

Participation in and outcomes from Youth Work

Education1

BV 221b

Participation in and outcomes from Youth Work

Education1

BV 222a

Quality of Early Years and Childcare Leadership – Leaders

Education1

BV 222b

Quality of Early Years and Childcare Leadership – Postgraduate Input

Education1

BV 223

Condition of Principal Roads

Transport1

BV 224a

Condition of Non-Principal Roads

Transport1

BV 224b

Condition of unclassified roads

Transport1

BV 225

Actions Against Domestic Violence

Community Safety1

BV 226a

Advice and Guidance Services - total

Community Safety1

BV 226b

Advice and Guidance Services – CLS Quality Mark

Community Safety1

BV 226c

Advice and Guidance Services: direct provision

Community Safety1

BV 2a

The equality standard for local government in England

Corporate Health1

BV 2b

Duty to promote race equality

Corporate Health1

BV 38

GCSE Performance: A*-C grades

Education1

BV 39

GCSE Performance: A*-G grades, incl. Maths and English

Education1

BV 40

KS2 Mathematics Performance

Education1

BV 41

KS2 English Performance

Education1

BV 43a

Statements of Special Educational Needs: excluding ‘exceptions’

Education1

BV 43b

Statements of Special Educational Needs: including ‘exceptions’

Education1

BV 45

Absence in secondary schools

Education1

BV 46

Absence in primary schools

Education1

BV 49

Stability of Placements for Looked After Children

Health and social care - Children2

BV 50

Educational Qualifications of Looked After Children

Health and social care - Children2

BV 53

Intensive Home Care for People Aged 65 or Over

Health and social care - Adults2

BV 54

Over 65s Helped to Live at Home

Health and social care - Adults2

BV 56

Items of Equipment Delivered Within 7 Working Days

Health and social care - Adults2

BV 63

Energy Efficiency of Housing Stock

Housing1

BV 64

Number of private sector dwellings returned into occupation

Housing1

BV 66a

Rent Collection and Arrears Recovery - Rent collected

Housing1

BV 66b

Rent Collection and Arrears Recovery - 7 weeks arrears

Housing1

BV 66c

Rent Collection and Arrears Recovery - Notice seeking possessions served

Housing1

BV 66d

Rent Collection and Arrears Recovery - Evictions

Housing1

BV 74a

Satisfaction of LA tenants with overall service of landlord by All tenants

Housing1

BV 74b

Satisfaction of LA tenants with overall service of landlord by BME groups

Housing1

BV 74c

Satisfaction of LA tenants with overall service of landlord by non-BME groups

Housing1

BV 75a

Satisfaction with participation for all tenants

Housing1

BV 75b

Satisfaction with participation for BME groups

Housing1

BV 75c

Satisfaction with participation for non-BME groups

Housing1

BV 76a

Housing Benefit Security - Number of claimants visited per 1,000 caseload

Benefits1

BV 76b

Housing Benefit Security - Number of investigators per 1,000 caseload

Benefits1

BV 76c

Housing Benefit Security - Number of investigations per 1,000 caseload

Benefits1

BV 76d

Housing Benefit Security - Number of prosecutions and sanctions per 1,000 caseload

Benefits1

BV 78a

Speed of processing new claim to HB/CTB

Benefits1

BV 78b

Speed of processing changes of circumstances to HB/CTB

Benefits1

BV 79a

Accuracy of processing Housing Benefit and Council Tax benefit claims

Benefits1

BV 79b(i)

Percentage of recoverable overpayments recovered (HB)

Benefits1

BV 79b(ii)

Percentage of recoverable overpayments recovered (HB)

Benefits1

BV 79b(iii)

Percentage of recoverable overpayments recovered (HB)

Benefits1

BV 8

Percentage of invoices paid on time

Corporate Health1

BV 82a(i)

Household waste management (recycling) - percentage

Environment2

BV 82a(ii)

Household waste management (recycling) - tonnage

Environment2

BV 82b(i)

Household waste management (composting) - percentage

Environment2

BV 82b(ii)

Household Waste Management (composting) - tonnage

Environment2

BV 82c(i)

Household Waste Management (energy recovery) - percentage

Environment2

BV 82c(ii)

Household waste management (energy recovery) - tonnage

Environment2

BV 82d(i)

Household waste management (landfilled) - percentage

Environment2

BV 82d(ii)

Household waste management (landfilled) - tonnage

Environment2

BV 84a

Household waste collection: kilograms

Environment2

BV 84b

Household waste collection: percentage change

Environment2

BV 86

Cost of household waste collection per household

Environment2

BV 87

Cost of waste disposal per tonne municipal waste

Environment2

BV 9

Percentage of Council Tax collected

Corporate Health1

BV 91a

Kerbside collection of recyclables (one recyclable)

Environment2

BV 91b

Kerbside collection of recyclables (two recyclables)

Environment2

BV 99ai

Road accident casualties - Number of casualties - all killed/seriously injured

Transport1

BV 99aii

Road accident casualties - percentage change in number of casualties from previous year - all killed/seriously injured

Transport1

BV 99aiii

Road accident casualties - percentage change in number of casualties between most current year and average of 1994-1998 - all killed/seriously injured

Transport1

BV 99bi

Road accident casualties - Number of casualties - children killed/seriously injured

Transport1

BV 99bii

Road accident casualties - percentage change in number of casualties from previous year - children killed/seriously injured

Transport1

BV 99biii

Road accident casualties - per cent. change in number of casualties between most current year and average of 1994-1998 - children killed/seriously injured

Transport1

BV 99ci

Road accident casualties - Number of casualties - all slight injuries

Transport1

BV 99cii

Road accident casualties - percentage change in number of casualties from previous year - all slight injuries

Transport1

BV 99ciii

Road accident casualties - percentage change in number of casualties between most current year and average of 1994-1998 - all slight injuries

Transport1

BV 3

Overall Satisfaction with council

Corporate Health3

BV 4

Satisfaction with complaint handling

Corporate Health3

BV 89

Satisfaction with cleanliness

Environment3

BV 90a

Satisfaction with waste collection

Environment3

BV 90b

Satisfaction with waste recycling (local facilities)

Environment3

BV 90c

Satisfaction with waste disposal (local tips)

Environment3

BV 111

Satisfaction with the planning service by those making a planning application

Planning3

BV 74a

Satisfaction of tenants of council housing with the overall service provided by their landlord broken down by:-

Tenants3

BV 74b

black and ethnic minority

Tenants3

BV 74c

non-black and ethnic minority

Tenants3

BV 75a

Satisfaction of tenants of council housing with opportunities for participation in management and decision making in relation to housing services provided by their landlord broken down by:-

Tenants3

BV 75b

black and ethnic minority

Tenants3

BV 75c

non-black and ethnic minority

Tenants3

BV 103

Satisfaction with transport information

Transport3

BV 104

Satisfaction with bus services

Transport3

BV 119a

Satisfaction with Sport and leisure facilities

Culture and Libraries3

BV 119b

Satisfaction with Libraries

Culture and Libraries3

BV 119c

Satisfaction with Museums and galleries

Culture and Libraries3

BV 119d

Satisfaction with Theatres and concert halls

Culture and Libraries3

BV 119e

Satisfaction with Parks and open space

Culture and Libraries3

BV 118a

Library users who found a book to borrow

Libraries (supplied by IPF)2

BV 118b

Library users who found the information they were looking for

Libraries (supplied by IPF)2

BV 118c

Library users who were satisfied with the library service overall

Libraries (supplied by IPF)2

BV 80a

Satisfaction with contact with the Benefits Office

Benefits3

BV 80b

Satisfaction with service in the Benefits Office

Benefits3

BV 80c

Satisfaction with the telephone service

Benefits3

BV 80d

Satisfaction with staff in the Benefits Office

Benefits3

BV 80e

Satisfaction with Benefits forms

Benefits3

BV 80f

Satisfaction with speed of service

Benefits3

BV 80g

Overall satisfaction with the Benefits Office

Benefits3

1 Data collected via EDC - total 116.

2 Data collected by other government departments or agencies - total 35.

3 Data collected via user survey - total 23.