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Rural Payments Agency: Complaints

Volume 465: debated on Wednesday 24 October 2007

To ask the Secretary of State for Environment, Food and Rural Affairs how many complaints the Rural Payments Agency has received in the last 12 months. (160255)

The Rural Payments Agency (RPA) received 1,824 complaints between 1 October 2006 and 30 September 2007.

The complaints were raised in letters addressed to Ministers, RPA's Chief Executive or Customer Relations Unit either by the customers themselves or by MPs acting on their behalf.