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Postal Services Commission

Volume 465: debated on Thursday 25 October 2007

To ask the Secretary of State for Business, Enterprise and Regulatory Reform what assessment he has made of the effectiveness of Postcomm in fulfilling its role to protect the universal service and to ensure that operators, including Royal Mail, meet the needs of their customers. (160200)

Postcomm is an independent regulator, and like other independent regulators is accountable directly to Parliament through the Select Committee and the Public Accounts Committee.

HMG continues to engage with Postcomm and the independent consumer body Postwatch to ensure that customers’ needs are properly met.