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Departmental Correspondence

Volume 468: debated on Thursday 29 November 2007

To ask the Secretary of State for Work and Pensions what percentage of inquiries received by his Department from the public were responded to within (a) one week, (b) 14 days, (c) 28 days, (d) two months and (e) three months in the last period for which figures are available; and in what percentage of cases it took (i) over three months and (ii) over one year to respond. (167377)