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101 Calls: Leicester

Volume 469: debated on Monday 10 December 2007

To ask the Secretary of State for the Home Department (1) what expenditure her Department incurred in advertising, marketing and promoting the 101 telephone line in Leicester; how many calls to the line resulted in prosecutions for (a) antisocial behaviour and (b) other criminal offences; on what date the decision was taken to withdraw funding for the line; and on what date this decision was communicated to Leicester city council; (170138)

(2) what representations she has received from Leicester city council in the last 12 months on funding of the 101 telephone line.

The 101 service was launched to the public in Leicester city and Rutland on 4 September 2006 and subsequently in Melton and Harborough, covering a population of approximately 450,000. Around £272,000 was spent by the Home Office on publicising the new service locally and informing the public in these areas how it should be used, resulting in more than 65,000 calls to date from the public being made to the local 101 service.

Information on how many of these calls to the 101 service resulted in prosecutions for (a) antisocial behaviour and (b) other criminal offences is not collected centrally.

It was decided on 8 November 2007 not to continue to fund centrally the operation of the 101 service in the live areas but to continue to fund the national 101 telephony infrastructure, to ensure that the number remained available for use by those areas who wished to maintain or develop their own locally funded 101 service. Following discussion with my right hon. Friend the Secretary of State for Communities and Local Government, co-sponsors of the 101 Programme, this decision was communicated to Leicester city council on 15 November 2007.

The Home Office has worked closely with Leicester city council and partners over the last 12 months to understand the benefits of the 101 service and to inform options for its future operation. As such, Leicester city council’s views were taken into consideration as part of the Home Office’s decision on future funding for the 101 service.