To ask the Secretary of State for Work and Pensions what contingency plans he has to help those who could be affected by the proposed strikes within his Department; and if he will make a statement. (170773)

Our contingency plans, which are flexible and proven, include prioritising our resources to ensure that our top priority—to make payments to our customers—is maintained throughout any strike action by staff. We will also maintain access to our services by telephone and wherever possible face to face.