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Railways: Standards

Volume 469: debated on Tuesday 11 December 2007

To ask the Secretary of State for Transport if she will seek the views of passengers who travel in Desiro Class 450 Units, on mainline services between Portsmouth and London on passenger comfort. (172134)

Stagecoach South Western Trains (SSWT) has carried out an ergonomic study on the Class 450s based on customer (specifically Portsmouth passengers) feedback. The findings of this report have been independently reviewed by Passenger Focus, the passenger representation body and have been made public by SSWT on their website.