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Voluntary Organisations

Volume 470: debated on Monday 7 January 2008

To ask the Secretary of State for Work and Pensions what assessment he has made of the role played by voluntary organisations in securing benefits for individuals. (175890)

Intermediaries play a valuable role in helping some of our customers to claim benefits, whether by providing them with advice or information, helping them complete claim forms, helping them communicate with us, or advocating on their behalf.