The Department does not hold punctuality and reliability information broken down by service groups. Inquiries relating to data should be made to the relevant train operating companies.
For (a) (i):
Chief Operating Officer
First Great Western
Head Office
Milford House
1 Milford Street
Swindon
SN1 1HL
and (a) (ii) (iii) and (iv):
Managing Director
South West Trains
Friars Bridge Court
41-45 Blackfriars Road
London
SE1 8NZ
The numbers of passengers on rail services running in excess of capacity is shown in the following table:
2005 2006 Route AM PM AM PM (i) Portsmouth to Cardiff n/a n/a n/a n/a (ii) Portsmouth to London (via Guildford) 411 146 827 487 (iii) Portsmouth to London (via Basingstoke) 0 62 106 107 (iv) Southampton to Havant n/a n/a n/a n/a n/a = Not available.
The data in the table relate to the previous South West Trains franchise. Data for the successor Stagecoach South Western Trains Franchise in autumn 2007 are being collected and are currently not available.
The rail White Paper was published in July 2007. It sets out the resources we intend to make available to the rail industry and the increases in capacity, as well as safety and performance, that we expect the industry to deliver in return.
There are no specific requirements regarding levels of overcrowding on these routes. The Department's general requirements for overcrowding are that passengers should not be expected to stand for more than 20 minutes.