For information up to February 2007, I refer the hon. Member to the written answer given to the hon. Member for Runnymede and Weybridge (Mr. Hammond) on 26 February 2007, Official Report, column 1049W.
Since 2005 Jobcentre Plus has undertaken a survey of its customers every two years. The 2007 Jobcentre Plus satisfaction survey report is due to be published later this year; copies will be placed in the Library on publication.
A customer satisfaction survey for the Pension Service's International Pension Centre was conducted last year. It is due for publication later this year; copies will be placed in the Library on publication. The Pension Service is now in the final stages of conducting its latest survey and the results will be published in July 2008.
The Child Support Agency conducted a client satisfaction survey last year. The results are due to be published later this year; copies will be placed in the Library on publication.
A copy of the Disability and Carers Service Customer Service Survey 2006-07 has been placed in the Library.