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Government Departments: Correspondence

Volume 470: debated on Thursday 24 January 2008

To ask the Chancellor of the Duchy of Lancaster what guidelines he has provided to Government Departments on responding to letters and e-mails from members of the public on (a) acknowledging receipt of the correspondence and (b) the time allowed for a substantive answer to be sent. (181137)

I refer the hon. Member to the answer given to him by my right hon. Friend the Chancellor of the Duchy of Lancaster on 17 December 2007, Official Report, column 1081W.