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Departmental Telephone Services

Volume 471: debated on Monday 28 January 2008

To ask the Secretary of State for Transport how many 0845 or similar cost telephone numbers are used by (a) her Department and (b) related departmental bodies for public access to services. (180076)

The numbers of 0845 or similar cost telephone numbers used by the Department of Transport and its Agencies are as follows:

Numbers of 0845 or similar cost numbers

Comments

DfT (Central)

1

0845

DVLA

17

Fifteen 0870, one 0845 and one 0800

HA

4

Two 0845 and two 0870

DSA

4

The four 0870 numbers are currently being changed to 0300 numbers. Both are being run simultaneously for a few months to assist customer migration, and 0870 will then be discontinued.

MCA

1

0870

VOSA

3

Two 0870 and one 0845

VGA

1

0844

GCDA

0