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Departmental Telephone Services

Volume 471: debated on Monday 28 January 2008

To ask the Secretary of State for Environment, Food and Rural Affairs how many 0845 or similar cost telephone numbers are used by (a) his Department and (b) related departmental bodies for public access to services. (179199)

The information requested is set out in the following table.

DEFRA, Executive agency or non-departmental public body

Customer contact service

08XX Number

DEFRA

DEFRA Helpline

08459 33 55 77

Animal Health

National Scrapie Plan

0845 601 4858

Welfare in Transit

0845 603 8395

Pet Travel Scheme Helpline

0870 241 1710

Government Decontamination Service

08458 501323

Rural Payments Agency

Rural Payments Agency Customer Service Centre

0845 603 7777

British Cattle Movement Service

English line

0845 050 1234

Welsh line

0845 050 3456

Agricultural Wages Board for England and Wales

0845 000 0134

Consumer Council for Water

0845 039 2837

Environment Agency

National Customer Contact Centre

08708 506 506

Incident Hotline

0800 80 70 60

Hazardous Waste Registration

08708 502 858

Agricultural Waste Registration

0845 603 3113

Flood Line

0845 988 1188

Gangmasters Licensing Authority

0845 602 5021

Natural England

0845 600 3078