Working within the terms of reference of the C-NOMIS Strategic Review, an assessment of the seven NFS legacy case management systems in use in the 42 probation areas was completed in September 2007. This identified a small number of areas where existing case management systems are failing and in urgent need of replacement, and a range of issues associated with CRAMS (the system in use in most probation areas) including obsolete software and hardware, and compliance with the requirements of the Disability Discrimination Act.
A plan of works is in place to implement Delius, a system already used in some areas, where required as an urgent replacement during 2008-09, and to upgrade or replace CRAMS during 2009-10.