The Department's programmes and systems are subject to periodical audit by its internal audit service and the National Audit Office.
Our monitoring arrangements do not capture specific data on the use made of home information packs by estate agents. However, the Department's HIPs regional coordinators visit approximately 70 estate agents a week across England and Wales to listen to feedback and gather information.
Home Information Packs were introduced for homes with four or more bedrooms from 1 August 2007, for three-bedroom properties from 10 September 2007 and for all remaining residential properties from 14 December 2007. No date has yet been set when those properties marketed before the relevant commencement dates are required to have a Home Information Pack.