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Revenue and Customs: Milton Keynes

Volume 471: debated on Friday 1 February 2008

To ask the Chancellor of the Exchequer what the reasons are for the Milton Keynes tax office’s practice of not issuing receipts for tax returns handed in in person before the 31 January deadline. (184078)

Since 2005 HMRC has adopted a consistent national approach of not issuing receipts for returns handed in to Enquiry Centres. Checking and issuing receipts for returns diverted staff from serving those that need advice and help to complete their forms particularly around the 31 January SA deadline when many hundreds of thousands of tax returns are handed in.