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Departmental Internet

Volume 472: debated on Wednesday 20 February 2008

To ask the Chancellor of the Exchequer how the Office of Government Commerce measures the cost effectiveness of departmental websites and online services. (187014)

OGC monitors the effectiveness of its own website and online activities through regular review and analysis of usage statistics, which informs OGC’s ongoing activity in this area. OGC does not have responsibility for monitoring the cost-effectiveness of other Departments’ websites or online services.

The Central Office of Information is leading work to standardise the collection of audited figures for departmental website usage. This is to be followed by a second phase of work to standardise the way in which website costs are calculated. Taken together, these two pieces of work will enable departments to assess the cost effectiveness of websites and online services for which they are responsible.