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Departmental Telephone Services

Volume 472: debated on Thursday 21 February 2008

To ask the Secretary of State for Innovation, Universities and Skills how many 0845 or similar cost telephone numbers are used by (a) his Department and (b) related departmental bodies for public access to services. (179377)

[holding answer 28 January 2008]: Comprehensive information about 0845 and similar numbers is not readily available centrally and to respond fully would involve an extensive information collection exercise which would exceed the recommended disproportionate cost threshold. However, using a variety of information and data sources, I can confirm that the following numbers are in use:

Telephone numbers

Access services

0845 603 4599

The UK Intellectual Property Office

0845 922 2250

The UK Intellectual Property Office

0845 950 0505

The UK Intellectual Property Office

0870 191 0111

Biotech Support

0870 191 0112

Information Society Support

0870 191 0113

NMP Helpline

0870 191 0114

1ST in Manufacturing

0870 191 0115

SME Helpline

0870 191 0116

Beta Technology (Research and Innovation Support). No longer promoted and routes to 0870 600 6080

0870 606 1515

National 1ST Programme Helpline. No longer promoted and routes to 0870 600 6080

0870 240 5927

FP7UK Helpline (Textphone)

0870 240 5929

FP7UK Helpline (Fax)

0870 600 6080

FP7UK Helpline

0870 191 0117

Transport (including Aeronautics) Helpline

0870 191 0118

Space Helpline