To ask the Chancellor of the Exchequer how many staff are employed by HM Revenue and Customs to deal with correspondence from the public. (187597)

This information is not available in the format requested and could be collated and provided only at disproportionate cost.

To ask the Chancellor of the Exchequer what the average time taken by HM Revenue and Customs staff to reply to correspondence from the public was in the last year for which figures are available. (187602)

The information is not available in the format requested and could be collated and provided only at disproportionate cost.