The information is as follows:
(a) Data on the number of emergency calls made to the police are published in the Annual Reports of Her Majesty's Inspectorate of Constabulary (HMIC). The latest available data refer to the 2004-05 financial year, and can be found in Figure 8 of the HMIC Annual Report 2004-05. This publication is available via the Home Office website at:
The total number of 999 calls received by the police forces of England and Wales for the year 2004-05 was 10,243,515.
(b) Data on the number of non-emergency calls made to the police are not collected centrally.