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Departmental Telephone Services

Volume 472: debated on Wednesday 27 February 2008

To ask the Secretary of State for Work and Pensions how many non-geographic telephone numbers are in use by his Department and its agencies; and what revenue was generated from them in each year for which figures are available. (180896)

[holding answer 7 February 2008]: 11,764 non-geographic telephone numbers are in use by my Department and its agencies.

The Department received a rebate of £1,463,738.45 for the period covering 1 October 2005 to 30 November 2007 and this was used to pay for other telecommunication services. No information is available for any earlier period and no breakdown of this figure is available. The Department ceased this arrangement on 14 December 2007 and no longer receives any rebate. This change in arrangement does not affect the charge a customer pays for contacting the Department.

To ask the Secretary of State for Work and Pensions how many 0845 or similar cost telephone numbers are used by (a) his Department and (b) related departmental bodies for public access to services. (181602)