The A and E data at national level do not allow us to examine causes of poor performance.
It is for primary care trusts and strategic health authorities (SHAs) to work with national health service organisations to ensure they are providing an appropriate level of high quality care for patients. SHAs are actively engaged in this and working closely with challenged organisations to address issues that may arise which affect performance. These issues vary depending on local circumstances. All trusts need to be working to this operational standard.