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Departmental Telephones

Volume 472: debated on Wednesday 5 March 2008

To ask the Secretary of State for Work and Pensions what (a) 0800, (b) 0845 and (c) 0870 telephone numbers for the public are used by (i) his Department and (ii) agencies which report to his Department. (186180)

We are constantly working to improve our services to customers and that may include periodic changes to the numbers and number ranges we use. We publicise these changes to appropriate customer groups and key stakeholders. Neither my Department nor its agencies use 0870 numbers for customer contact.

Information on the 0800 and 0845 numbers in use has been placed in the Library.