A process is in place to ensure that applications for Healthy Start from clerically paid child tax credit claimants can be processed by the Healthy Start Issuing Unit (HSIU), with case by case assistance from HMRC.
In addition, where a tax credits recipient first appears to satisfy the Healthy Start eligibility criteria TCO staff are instructed to refer the recipient's details to the HSIU who prompt the individual to apply for Healthy Start if they have not done so already. Periodic ongoing checks with HMRC staff ensure that they continue to be supported for as long as they remain entitled.
Work is under way to develop an automated mechanism which will speed up this process and provide a safety net for individuals who have not previously made an application for Healthy Start.