The number of staff employed within each RCC is a matter for each individual RCC company.
However, the indicative numbers from the staffing model suggests that the number of control room staff required on duty across the network to provide a resilient 24-hour operation is as follows:
Time period Control operators Team leaders Other control room staff Control room management 8 am to 4 pm 76 18 9 9 4 pm to 8 pm 103 19 9 9 8 pm to 11 pm 86 18 9 9 11 pm to 8 am 59 9 9 9
These numbers are for the whole network in steady state, i.e. when all RCCs are fully operational and the network is fully functional, and takes into account the daily fluctuations in call volumes.
In addition to the staff within the Control Room of the Regional Control Centre, there will also be other senior management, technical support, and support staff in each of the nine RCCs.