Skip to main content

Revenue and Customs

Volume 473: debated on Monday 17 March 2008

To ask the Chancellor of the Exchequer pursuant to the answer of 17 January 2008, Official Report, column 1431W, on HM Revenue and Customs, what criteria are used for categorising which form of postal service is used for the different types of mail HM Revenue and Customs dispatches. (193519)

The criteria for determining which form of service is used by HMRC for the dispatch of post are selected locally, based on the individual circumstances of each case taking into account general guidance on HMRC postal arrangements. These postal arrangements are currently under review as part of the Departmental Transformation Programme.

Since November 2007, HMRC has reminded staff of the appropriate data security procedures which must be followed at all times when handling data. These arrangements are being examined as part of the Poynter Review commissioned by the Chancellor (the interim findings of which were announced by the Chancellor on 17 December 2007, Official Report, columns 612-23).