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Departmental Hearing Impaired

Volume 474: debated on Wednesday 26 March 2008

To ask the Secretary of State for the Home Department what provision is made for deaf people to access services provided by her Department through call centres. (194948)

The Home Office provides textphone facilities in all of its contact centres. The numbers are:

Central Home Office: Textphone 020 7035 4742.

Border Immigration Agency: Textphone 0800 389 8289.

Identity and Passport Service: Textphone 0870 240 8090. Typetalk is also available through the 24-hour Passport Adviceline 0870 521 0410

Criminal Records Bureau: Textphone 0870 909 0811.