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Debt Collection: Standards

Volume 474: debated on Monday 31 March 2008

To ask the Secretary of State for Justice what recent steps the Government have taken to protect householders from unscrupulous bailiffs. (197356)

The Tribunals, Courts and Enforcement Act 2007 introduces a single piece of bailiff law which brings together in one place the legal structure for all warrant enforcement, written in terms that are easily understandable and which clearly outline the rights and responsibilities of creditors, debtors and enforcement agents. This unified single piece of enforcement agent law will apply across the board to all enforcement agents.

The package of measures in the Act will lead to a more highly qualified, better trained and professional industry, fairly rewarded for carrying out what can be a difficult task in trying conditions, performing to the best of their ability while remaining within the letter and spirit of the law.

The enhanced and extended certification process will be a major contribution towards a fully regulated, highly trained and professional enforcement industry.