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Capita

Volume 474: debated on Tuesday 1 April 2008

To ask the Secretary of State for Children, Schools and Families pursuant to the answer of 18 December 2007, Official Report, columns 1254-5W, on Capita, what the contract compliance process applied by his Department in monitoring contracts with Capita and its subsidiaries is. (177165)

The contract for the administration of the Teachers’ Pension Scheme is managed in accordance with detailed governance arrangements set out in the contract. These include measurement against key performance indicators, service improvement plans and performance related payment. The management of these arrangements is subject to regular audit by internal and external auditors and assessment by the Office of Government Commerce, through its Common Assessment Framework. The same compliance process applies to the Capita contract for National Strategies. In this case there is no payment related to performance because it is difficult to relate the specific contractual outputs directly to the educational outcomes we are trying to achieve.