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Vehicle and Operator Services Agency: ICT

Volume 474: debated on Wednesday 2 April 2008

To ask the Secretary of State for Transport for what reason laptops and hand-held devices issued within the Vehicle and Operator Services Agency have been recalled; what effect this recall is expected to have on enforcement and other activities; and when it is expected that all laptops and hand-held devices will be reissued to staff. (190238)

In accordance with Government-wide direction, the Vehicle and Operator Services Agency (VOSA) implemented the policy that no unencrypted departmental laptops or drives containing personal data should be taken outside secured office premises.

The agency minimised the impact on its enforcement activities through increased use of encrypted mobile compliance devices (MCDs), laptops with printing function disabled, and temporary paper-based enforcement processes.

The overall impact was a temporary reduction in VOSA's normal enforcement performance of about 20 per cent. The agency completed deployment of encrypted operations laptops on 11 March 2008.