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Jobcentre Plus: Security Guards

Volume 474: debated on Wednesday 23 April 2008

To ask the Secretary of State for Work and Pensions how many Jobcentre Plus offices employ security staff to guard the doors of the offices; and what guidance is offered to Jobcentre Plus offices regarding the employment of security staff. (195770)

Land Securities Trillium (LST) provides security personnel to Jobcentre Plus offices as part of their responsibilities under the terms of the Department’s PRIME PFI contract.

Security personnel (Security Guards and Customer Care Officers (CCO)) are employed at 688 Jobcentre Plus offices. The security service requirement is detailed in the PRIME contract, and the role and job description of the CCOs has been agreed with Jobcentre Plus and is available to staff at each Jobcentre Plus office.