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Departmental Telephone Services

Volume 475: debated on Thursday 1 May 2008

To ask the Secretary of State for Transport pursuant to the Answer of 28 January 2008, Official Report, columns 43-44W, on departmental telephone services, how much money (a) her Department and (b) its agencies raised from 0845 and similar cost telephone lines in each of the last 10 years. (193990)

The money raised by the Department for Transport and its agencies from 0845 and similar cost telephone lines since the Department was formed in 2002 is set out in the following table. All of these telephone lines are either revenue neutral or the money raised is less than the cost of the service.

Money raised (£)

Comments

DFT (Central)

0

One 0845 line which generates no income

DVLA

2002-03—623,539

Has 17 0800, 0870 and 0845 lines—all revenue is from the 0870 lines

2003-04—874,965

2004-05—1,945,131

2005-06—2,423,517

2006-07—2,894,284

2007-08—2,555,102 (year to date)

DSA

Up to 2002-03—not available

Has 4 0870 lines currently being changed to 0300 lines

2003-04—702,326

2004-05—706,399

2005-06—693,254

2006-07—623,284

2007-08—639,048 (year to date)

HA

0

Has 4 0845 and 0870 lines which generate no income

MCA

0

Has one 0870 line which generates no income

VOSA

Up to 2003-04—0

Has 3 0845 and 0870 lines—all revenue is from the 0870 lines

2004-05—10,386

2005-06—63,407

2006-07—72,397

2007-08—62,894 (year to date)

VCA

0

Has one 0844 line which generates no income

GCDA

0

Has no 0845 or similar lines